Precautions before participating JP
Signing Event and Showcase Guidelines
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Customers applying for signing events or showcases must review and agree to all the guidelines before submitting their application.
By making the initial payment, you are considered to have agreed to all the terms and conditions outlined below.
For those participating in showcases, please substitute "signing event" with "showcase" as you read through the guidelines.
Signing Event Applications
- Please be sure to check the details page for each signing event.
- Deadlines and fees vary depending on the signing event.
- Applications are submitted based on the information provided by the customer. Please ensure that details such as name, date of birth, and phone number are entered correctly, as we cannot take responsibility for application failures caused by incorrect information.
- Cancellations cannot be processed for signing events with dates that are undecided at the time of application.
- Customers without a passport may still apply for signing events, but some events may require a passport for participation. Even if you lack a passport, cancellations after application are not permitted.
- Please refrain from purchasing solely for the purpose of gathering information. Additional purchases made independently or through other companies are outside of our support.
- Cancellations or refunds cannot be processed after an application is completed.
Payment
- In addition to the cost of CDs and shipping fees, consumption tax is also charged.
- For Shopify payments, a 6% handling fee applies.
Perks
- Occasionally, there may be a shortage of perks provided by the retailer. We thoroughly check that all external perks are included. If there is a shortage, we report it to the retailer and arrange for additional perks. However, in rare cases, the missing perks may not be secured.
- When shipping perks, we ensure that all items are complete before sending them. (If there are missing items, you will be notified in advance.)